At Qtenboard, we are committed to delivering reliable, high-quality commercial display solutions. All Qtenboard products undergo strict quality control before shipment. In the rare event that a manufacturing defect occurs, we provide warranty support in accordance with the policy below.
Qtenboard products are covered by a standard one (1) year limited warranty, starting from the date of delivery.
This warranty covers:
During the warranty period, Qtenboard will, at its discretion, provide repair, replacement, or equivalent solution for the defective product or component.
The warranty does not cover issues resulting from:
If you believe your product has a manufacturing defect, please contact us via email with the following information:
Our support team will review your request and provide further instructions.
Shipping costs, customs fees, and related logistics for warranty handling are not automatically covered and will be handled case by case.
Please contact our support team to confirm specific arrangements before shipping any product.
For warranty claims or technical support, please contact:
📧 Email: info@qtenboard.asia
Our team will respond as soon as possible to assist you.
We offer a wide range of products, including
Digital Signage,
Kiosks,
LCD Video Walls,
and Interactive Whiteboards.
Perfect for education, meetings, retail, or public spaces.
Our clients come from all over the world, including education, corporate, aerospace, and metro/train industries. We provide tailored solutions to fit different scenarios, ensuring each product performs at its best.
From pre-sales consultation to after-sales maintenance, you’ll never struggle to reach someone. We are a professional company with a 100% self-operated factory and experienced teams.
Our factory produces up to 200 units per day, supporting both large brand orders and small brand production. Every step is strictly controlled to meet international standards.
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