Privacy Policy

1. Information We Collect

We collect the following types of information to better serve our partners, distributors, and project stakeholders:

• Personal Information: such as your name, email address, phone number, company name, country, and role when you submit inquiries or contact us for partnership or product discussions.
• Business Information: including company size, industry, and specific product interests (e.g., Interactive Whiteboards, LCD Video Walls) to tailor our solutions and provide more relevant information.
• Usage Data: including your IP address, browser type, operating system, pages visited, time spent on the site, and referring websites, to analyze traffic patterns and improve our services.
• Cookies & Tracking Technologies: we use cookies, Google Analytics, and other tools to enhance user experience, improve our site performance, and optimize marketing strategies.

2. How We Use Your Information

• Responding to your inquiries and providing customized solutions for Interactive Whiteboards and LCD Video Walls.
• Processing orders, OEM/ODM requests, and partnership opportunities for both products.
• Providing technical support and after-sales service to distributors and project partners.
• Improving our website, product offerings, and marketing campaigns based on user feedback and usage data.
• Sending important product updates, newsletters, and promotional information (only if you consent to receive them).
• Ensuring compliance with local and international regulations, particularly regarding data protection laws.

3. Sharing of Information

• Service Providers: We share your information with trusted third-party partners who help us with website hosting, analytics, advertising, and product support.
• Legal Requirements: Your information may be shared if required by law or government regulations, especially in the context of international business operations.
• Business Transfers: In the case of mergers, acquisitions, or transfers of business assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure, so we cannot guarantee full security.

5. Your Rights

• Access, correct, or delete your personal and business data related to your account or inquiries.
• Withdraw consent for receiving promotional emails or marketing communications.
• Request a copy of your data that we have collected and processed.

You can exercise these rights by contacting us at info@qtenboard.asia.

6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and optimize our services. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use some features of our website.

7. International Data Transfers

As a global company working with partners across Southeast Asia and beyond, we may transfer and process your information to countries where our service providers operate, including China, Southeast Asia, and other regions where we conduct business.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date" to keep you informed of how we collect, use, and protect your data.

9. Contact Us